FAQs / Help
We have listed below a few questions we get asked regulary with answers
1. How can I identify my current Quo Vadis diary edition?
Quo Vadis always print the name of the diary edition on the first printed page of their diaries e.g. desk diaries are called President, Minister, Daily 17 etc, pocket diaries are called Business, Italnote S etc. If in doubt please telephone us and we can look up your last order.
2. How can I find my diary edition on your web site?
Click on Diaries (just under the Quo Vadis Logo - top left on any page of our web site).
If your diary runs July to July click on Academic and Mid/Year Diaries.
If your diary runs January to December click on either Desk Diaries or Pocket Diaries depending on the size of your diary.
Once you are in the relevant section all product names are in alphabetical order, just click on an edition name to enter that product section where you will find all complete with cover and refill options for that edition.
OR click on Diaries A-Z and click on your diary edition from the alphabetical listing.
just enter the name of your diary edition in the Quick Search box which can be found near the top of any page on our web site and press Enter on your keyboard. PLEASE NOTE you may need to scroll down through the results to find the exact item your are looking for.
3. How can I find your site and contact details again without having to search the internet?
A green sticker with all our contact details is placed on the first printed page of all diaries shipped unless otherwise requested. PLEASE NOTE we do not put these in notebooks or Timer products.
4. How do I obtain a VAT invoice for my order?
A paid VAT invoice is automatically enclosed with every order.
5. Can I pay by cheque?
Certainly. Just use our site for pricing and please make cheque payable to "Mocsari Visual Systems Ltd". Post to: Mocsari Visual Systems Ltd, 8 Hollymount Park, Newtownards, Co Down BT23 7DJ.
6. How are orders shipped for delivery in the UK?
Orders are sent by Royal Mail except for volume orders sent by 2-3 day signed for carrier service.
7. How are orders shipped for delivery outside the UK?
For most destinations we offer the choice of International Standard Mail (Airmail), Tracked Mail or a signed for, trackable Carrier service.
For customers in the Republic of Ireland orders are sent by a 2-3 day signed for cross-border carrier service.
8. How much do you charge for non-UK delivery?
STANDARD MAIL (Airmail): for a single item we charge from 5.00 GBP to 11.00 GBP depending on postal zone.
TRACKED MAIL: for a single item we charge from 9.00 GBP to 15.00 GBP depending on postal zone.
For 2 or more items please add items to your online basket and proceed to Checkout and shipping is automatically calculated for you. PLEASE NOTE you are under no obligation to actually purchase until you enter payment details.
SIGNED FOR CARRIER SERVICE: please follow the above instructions to price shipping.
VAT is chargeable for EU member countries unless a company VAT registration number is provided at time of order.
9. Is there discount available for volume purchases?
Please contact us with your requirements and we will be pleased to quote.
10. What other diaries are there in the Quo Vadis range?
This site lists Quo Vadis diaries available in the UK. Quo Vadis publish diaries in several languages for distribution around the world and in versions that are not available in the UK. Many non-UK editions can be found on our site, but if we do not have the diary you are looking for listed please ask!
11. What languages are Quo Vadis diaries published in?
French, English, Japanese, Italian, Spanish, German, Dutch, French Canadian, English Canadian, Catalan, Czech/Slovak. Many non-UK editions can be found on our site, but if we do not have the diary you are looking for listed please ask!
12. Can I buy covers on their own?
Quo Vadis do not list, price or supply covers on their own. However, due to the volume of Quo Vadis diaries we sell we can normally separate them from our diary stock as a service to our customers. Please browse the relevant section for cover styles, colours and designs and then go to the ACCESSORIES section to order and follow the instructions. Or please telephone to order.
13. Where can I find suppliers in the US and Canada for N American editions?
North American Quo Vadis diaries have different information pages and diary versions to the International English language versions available in the UK and are widely available in the US and Canada or try www.quovadisplanners.com.
14. How can I order a Pen Loop?
This is not a Quo Vadis product and can be found on Amazon.
15. Why are you still charging VAT to EU customers after Brexit?
Although the UK has left the EU as of 1st January 2021, Northern Ireland's trading relaionship with the EU is different from the rest of Great Britain (England, Scotland and Wales). Northern Ireland remains in the EU Single Market and VAT regime and has a VAT country code of XI.