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| About Us Mocsari Visual Systems have been suppliers of Quo Vadis diaries for over 13 years and are the largest UK mail order supplier, selling successfully through the Internet since 2000. If you have any suggestions or comments about our web site or service please email us at sales [at] quovadis-diaries [dot] co [dot] uk. Our Contact details: Mocsari Visual Systems PO Box 282 Bangor Co Down BT20 9AA United Kingdom Phone:08456 121 441 (Mo-Fr 9-5) Fax: 08456 121 442 Email: sales [at] quovadis-diaries [dot] co [dot] uk VAT reg no. 528 5663 19 |
| Making A Purchase could not be easier. Just browse our e-commerce website and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard, Maestro and Amex. If you are shopping from outside the UK, your credit card company will convert the transaction to your own currency. PAY BY CHEQUE - if you would prefer to pay by cheque please use our site for pricing and make your cheque in Pounds Sterling payable to "Mocsari Visual Systems". |
| Shipping And Handling All prices on our site include Second Class UK postage. Additional postal charges apply for non-UK delivery For Airmail this may require more than 1 package to keep within maximum Airmail weights (currently a maximum of 2kg) or we are pleased to quote for shipping by UPS or DHL. |
| Delivery Schedule We normally despatch stock items within 1-2 business days. Please allow 7-10 days for UK delivery before contacting regarding non-delivery. International orders are shipped by Airmail - delivery times will vary dependent on destination. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with alternatives if available and the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union 17.5% VAT is included and we are liable to charge VAT by UK law unless despatch is to an EC country and a valid VAT registration number plus 2 digit country code prefix is provided. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security All credit card orders placed using our Secure Online Shop are processed on the secure site of SECPay who are our third party card processing agents. When you submit your order you will see a 'yellow lock' symbol occur at the bottom of your browser. This indicates you have now entered the secure SECPay site. No credit card details are stored on the quovadis-diaries.co.uk site. Once your credit card transaction has been processed you will leave the SEDPay site and return to the quovadis-diaries.co.uk site, where you may continue to browse or make a further purchase. |
| Guarantee All goods are guaranteed by the manufacturer against defect. |
| Reaching Us If you need to reach us, please email us on sales@quovadis-diaries.co.uk, alternatively, you can call on 08456 121 441 (Mo-Fr 9-5) (International ++44 08456 121 441 (Mo-Fr 9-5)) or fax us on 08456 121 442 or write to us at PO Box 282 Bangor Co Down BT20 9AA United Kingdom |
| Privacy Policy Mocsari Visual Systems do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. |
| Returns Policy Should you order any stock item in error we will gladly accept it back for credit against another of similar or greater value provided the item has not been used and is in saleable condition. The difference will then be chargeable. Non-stock items as specified on the site, such as non-UK editions, are non-returnable unless faulty. We reserve the right to charge a 10% handling charge for items returned due to customer error subject to a minimum charge of £2 (plus postage surcharge if outside UK) if other goods are not required as a replacement. We also reserve the right to refuse returned dated items once the year (calendar or academic) of the diary has started. (The Consumer Protection (Distance Selling) Regulations 2000 section 13 (c) "goods...liable to deteriorate or expire rapidly") If any item is supplied in error on our part please return for full refund of purchase price and any postal charges incurred. |